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Deposits and Fees For Tenants

Harker & Bullman operates in accordance with the Tenant Fees Act 2019. Deposit information and our permitted payments (fees for tenants) are detailed below.


Holding Deposit

To secure a property and remove it from the lettings market (subject to the Landlord's agreement). Application forms must be submitted at the same time.

If the Landlord or his letting agent should withdraw the offer of a tenancy, the holding deposit will be refunded to the tenant in full except where the offer is withdrawn as a result of false or misleading information supplied by the tenant.

Once a lettings application has been accepted and processed, if it is withdrawn by the tenant, the fee is non-refundable.

Equivalent to 1 week's rent

Security Deposit

Held to cover possible dilapidations, damages, missing items, outstanding rent, letting agency fees or other accounts and costs arising from any breach of the Tenancy Agreement.

Deposits may not be used to cover the last month's rent.

Equivalent to 5 weeks' rent

Nb. By law letting agents are no longer permitted to accept higher deposits from people with pets. Where a landlord may consider pets, a higher rent could be charged and if so, this will be made clear to prospective tenants at the earliest available opportunity.

Permitted Payments

Variation of contract

E.g. Change of tenant / the addition of a pet (providing the Landlord is in agreement.)


Lost key(s) or other security item

Office time and fuel to source and replace item.

£15 per hour*

plus cost of replacement item

Unpaid Rent

Interest charged

at 3% above Bank of England Base Rate

Early vacation fee

Covering costs for remarketing the property and additional paperwork for early termination of the tenancy which would not have been required if the full tenancy had been completed.

60% of 1 month's rent

*Charged in exceptional circumstances

All fees include VAT at 20%

Harker & Bullman benefit from the Client Money Protection Insurance provided by Safe Agent our Accreditation No. A8020.

Harker and Bullman are also members of the Property Ombudsman Redress Scheme - membership number D03882.