At this time we would like to wish all of our

Landlords, Tenants, Contractors and Clients

a Very Happy Christmas

Also we have outlined below information regarding our opening hours and the procedures for tenants to report maintenance during the holiday period.

If you have any issues which would be considered as routine maintenance ( i.e dripping tap, loss of shower pressure , toilet leaking into the bowl ) then we would ask you to report
these details to our staff using the link which can be found on the top right hand corner of
our website page – see image below ( alternatively you can leave a message on our answerphone 01202 889088 or an email can be sent to [email protected] )

犀利士
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Messages regarding these routine maintenance matters will then be acknowledged by our staff when the office re-opens – see timetable above

In the event of a genuine emergency situation ( such as loss of heating or no power in the property ) arising on 24th, 26th, 27th, 31st Dec or 2nd Jan then you can ring our out of hours telephone line on 07799 425581. This line may not be answered immediately but it will be monitored on a regular basis during these 5 days.

As a final point, please do bear in mind that we will have a limited number of contractors available to offer assistance as they will also be spending time with their families.
Therefore, as an example, if you have no heating we will do our best to arrange an engineer visit however we may only be able to provide you with temporary plug in heaters until our next working day – again see timetable above.

Please Note – On Christmas Day and New Years Day our staff and
our contractors will regrettably be unable to respond to any queries

If you have any questions regarding this information please let us know as our Property Managers will be contactable as normal until 5pm on 23rd December 2022

Property Management Telephone Number is 01202 889088 – OPTION 2